FAQ

 

Our FAQ Page

 

 

When looking for a reliable carpet cleaner to hire, there are likely a few questions you have for the experts that you will be working with. Here at JEMA Cleaners Company, we value honesty and have taken this opportunity to provide our clients with answers to some of the questions we often receive. Hopefully, the text below will help you learn a bit more about us and our working process.

 

Q: WHY SHOULD I CHOOSE YOU?

A: Our number one goal is to fully ensure customer satisfaction with all the work we do. As seasoned professionals, we have successfully completed countless projects and helped many clients keep their carpeting, upholstery, and property clean, at competitive rates. Always on time, diligent, and enthusiastic about our work, we leave only spotless results behind.

Q: HOW LONG HAVE YOU BEEN IN BUSINESS?

A: Jema Cleaners Company has been providing clients with exceptional services for over a decade. Throughout this time, we never stopped developing our business model further and investing in improved equipment. We always provide contemporary services!

Q: WHICH AREAS ARE YOU AVAILABLE IN?

A: As our company is based in Davenport, FL, we are readily available to all commercial and residential clients in the area. Additionally, we provide expert carpet cleaning and other valuable services to customers in the following neighborhoods: Winter Garden, FL; Windermere, FL; Orlando, FL; Celebration, FL; Davenport, FL; Clermont, FL; Kissimmee, FL.

Q: I SPILLED RED WINE ON MY CARPET! CAN THE STAIN BE REMOVED?

A: Yes, it can! In order to properly clean all types of carpeting, we have invested in a variety of professional equipment. With the use of the right techniques and reliable cleaning products, we can remove stains from carpeting and upholstery. Although some types of stains may be more difficult to remove than others, our reliable methods will have your carpeting looking as close to new as possible.

Q: HOW LONG COULD IT TAKE FOR MY CARPET TO DRY?

A: On average, the carpeting will be safe to step on within 3-4 hours. However, to get the best results, we recommend allowing the carpets to dry fully for 24 hours before stepping on them.

Q: DO YOU WORK ON COMMERCIAL PROJECTS?

A: Yes, we do! Our services are certainly available to both commercial and residential clients throughout the areas we serve. Our competent team can properly handle projects of any complexity and scale. If your business is in need of our reliable services, be sure to contact us!

Q: CAN YOU CLEAN UPHOLSTERY?

A: Absolutely! As trusted furniture upholstery cleaners for many satisfied clients, we have the needed equipment and skills to deliver prompt and effective results our clients are hoping for. Our reliable methods allow us to remove deeply-set dirt, dust, stains, odors, and various contaminants very efficiently. Regular upholstery cleaning can even help prolong the lifespan of your furniture.

Q: HOW QUICKLY WILL MY UPHOLSTERY DRY?

A: When it comes to upholstery, drying time may vary. On average, it can take between 12 and 24 hours for the upholstery to dry fully.

Q: WILL POWER WASHING MY HOME DAMAGE IT?

A: No, it will not. As one of the preferred house power washing companies in the area, we have invested in excellent equipment needed for the job. Our skilled team has the experience and training needed to use this equipment properly and adjust the pressure accordingly when cleaning different surfaces. This allows us to make sure that no damage comes to your property.

Q: HOW CAN I BOOK AN APPOINTMENT?

A: Clients can schedule an appointment with us by dialing (863) 320-0082. Once you call us, our representatives will provide you with any additional information you need and help you book the service you have chosen. Thank you for your business!

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